Launching Soon
Online Bill Pay is almost ready.
We’re putting the finishing touches on the new Orbit One Customer Portal. Soon you’ll be able to view your balance, pay your bill, and manage your account online — anytime, from any device.
Almost ThereEverything you’ll be able to do online
A modern, secure customer portal designed to make managing your DeKalb Utility account fast and simple.
Pay your bill 24/7 with a credit card, debit card, or eCheck
View your full payment history and current balance
Set up automatic monthly payments — never miss a due date
Switch to paperless billing and receive emailed receipts
Three ways to pay today
While we finalize the online portal, you can still pay your bill quickly and conveniently.
By Phone
Pay 24/7 using our automated payment line — have your account number ready.
(877) 871-1727By Mail
Send a check or money order to our P.O. Box. Please do not mail cash.
DeKalb Utility DistrictPO Box 547
Smithville, TN 37166
In Person
Stop by our office for cash, check, or debit/credit payments during business hours.
191 Tiger DriveSmithville, TN 37166