Pay Online

Pay Anytime, Anywhere

The Easiest Way to Pay Your Water Bill

Skip the line, skip the stamp. Pay online in under two minutes through the Orbit One Customer Portal — secure, instant, and available 24/7.

Bank-grade encrypted

Pay your bill in under two minutes.

Use any major credit card, debit card, or eCheck. No login required — just have your account number from your bill ready, and you’re done.

Available 24 / 7 Posts instantly Email receipt
Pay My Bill Now Online portal launching soon

Why Pay Online?

More convenient, more secure, and faster than mailing a check or stopping by the office.

24/7 Access

Pay any time of day, any day of the week — no waiting for office hours.

Safe & Secure

Your payment is protected with bank-grade encryption. Your information stays private.

Instant Posting

Payments post to your account immediately — no more worrying about mail delays or late fees.

Mobile Friendly

Pay from your phone, tablet, or computer. The portal works on every device.

Orbit One Customer Portal

Everything you need, in one place.

The portal does more than process payments. Sign in (or check out as a guest) to manage your DeKalb Utility account on your terms.

  • View your current balance and full payment history
  • Pay by credit card, debit card, or eCheck
  • Sign up for paperless billing
  • Set up automatic monthly payments
  • Receive payment confirmations by email
  • Update your contact information any time

How It Works

Three quick steps and you’re done.

1

Have Your Account Number Ready

You’ll need it to look up your balance.

2

Click “Pay My Bill Now”

A new tab opens to the secure Orbit One portal. Enter your account number and choose your payment method.

3

Confirm and You’re Done

Your payment posts to your account immediately, and you’ll get an email confirmation for your records.